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Volkswagen Polo Owners Manual: Cleaning cloth seat covers, fabric trim and Alcantara® upholstery

Volkswagen Polo Owners Manual / Vehicle care and maintenance / Cleaning and caring for the interior / Cleaning cloth seat covers, fabric trim and Alcantara® upholstery

First read and observe the introductory information and safety warnings

Cleaning upholstery on seat cushions with seat heating, electrically adjustable seats, or seats containing airbag components

Airbag-related components and electrical connectors may be installed in the driver seat, passenger seat and sometimes also in the rear outer seats. Seat cushions or backrests that are damaged, incorrectly cleaned or treated, or that become wet, may cause damage to the vehicle electrics or trigger a fault in the airbag system .

Electrical components and connectors are installed in electrically adjustable seats and seat cushions with seat heating. These can be damaged if cleaned or treated incorrectly . This can also result in damage to other parts of the vehicle electrics.

For this reason, please follow these cleaning guidelines:

Cleaning upholstery on seat cushions without seat heating, seats that are not electrically adjustable, and seats that do not contain airbag components

General surface soiling of the upholstery and fabric trim can be cleaned with a commercially available foam cleaner.

If the upholstery and fabric trims are generally heavily soiled, consult a Volkswagen dealership for information on suitable cleaning methods before attempting any cleaning. If required, take the vehicle to a specialist cleaning company.

Treating stains

When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This particularly applies if the surface shows general signs of wear. The cleaned area could otherwise be lighter than the surrounding area. If in doubt, consult a specialist cleaning company.

Type of stain Recommended cleaning method for seat cushions and upholstery
Water-based stains, e.g. coffee, fruit juice. – Moisten a sponge using a spray bottle and treat the stain by rubbing it in a circular motion.
– Wipe with a dry absorbent cloth.
Stubborn stains, e.g. chocolate, foundation. – Only use detergents approved by Volkswagen.
– If required, take the vehicle to a specialist cleaner's to have the upholstery cleaned.
Oily stains, e.g. oil, lipstick. – Only use detergents approved by Volkswagen.
– If required, take the vehicle to a specialist cleaner's to have the upholstery cleaned.

WARNING

If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger at all or may trigger unexpectedly. This can cause severe or fatal injuries.

NOTICE

If the upholstery on electrically adjustable seats or on seat cushions containing airbag components gets wet, electric components and the vehicle electrics could be damaged.

NOTICE

NOTICE

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