Volkswagen Polo Owners Manual: Frequently asked questions
If you suspect that there is a fault in the vehicle or if your vehicle has been damaged, read and observe the following information before contacting a Volkswagen dealership or qualified workshop. You may also find useful information in the index under the headings Things to note or Checklist.
| Irregularity | Some possible causes | Possible solution |
|---|---|---|
| Engine does not start. | Vehicle battery is discharged. | – Jump start the engine . – Recharge the vehicle battery . |
| The incorrect vehicle key is being used. | Use a valid vehicle key . | |
| Fuel level is too low. | Fill the tank . | |
| Vehicle cannot be locked or unlocked with the vehicle key. | – The battery in the vehicle key is discharged. – The vehicle key is too far away from the vehicle. |
– Replace battery . – Move closer to the vehicle. – Synchronise vehicle key . – Unlock or lock vehicle manually . |
| Unusual noises. | Cold engine, brake assist systems, refuelling with autogas. | Refer to the index under entries for Noises. |
| Unusual handling. | Assist systems are active. | Refer to the index under entries for Assist systems. |
| Dual clutch gearbox DSG® is too hot. | Stop the vehicle immediately . | |
| The vehicle has no vehicle jack, spare wheel or breakdown set. | Equipment depends on type of vehicle. | No direct solutions possible as it depends on the equipment level. Contact a Volkswagen dealership if necessary . |
| The interior monitoring system triggers a false alarm. | – Windows or electric panorama sliding/tilting glass
roof are open. – Item attached to the interior mirror is moving. – Mobile telephone vibrates in the vehicle. |
Remove any objects that could trigger a false alarm . |
| The road ahead is not lit up properly. | – Headlight has been adjusted for driving on the
left or on the right. – Headlight not adjusted correctly. – Bulbs have failed. – Dipped beam headlight not switched on. |
– Switch the headlights over for driving on the left
or right . – Adjust headlight range . – Change bulbs . – Switch the dipped beam headlights on . |
| Electrical consumers not working. | Low vehicle battery charge. | Recharge vehicle battery . |
| Low fuel level. | Fill the tank . | |
| Fuse blown. | Check fuse and replace as necessary . | |
| Fuel consumption is higher than indicated. | – Short distances driven. – Uneven acceleration. |
– Avoid short journeys. – Think ahead when driving. – Accelerate evenly. |
| An electrical consumer is switched on. | Switch off all consumers that are not needed. | |
| Fault in engine management system. | Have the fault rectified . | |
| Tyre pressure too low. | Adjust the tyre pressure . | |
| Driving in hilly regions. | No direct solutions possible. | |
| Driving with a trailer or roof carrier. | – Check whether it is needed. – Remove if not needed. |
|
| Driving with a heavy load. | No direct solutions possible. | |
| Driving at high engine speed. | Select a high gear. |
Practical tips
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In an emergency
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Other materials:
Changing engine oil
First read and observe the introductory information
and safety warningsThe engine oil must be changed regularly in accordance
with the data given in the service schedule.
The engine oil and filter should always be changed, and used oil disposed of,
by a qualified workshop due to the special ...
Two-Part HS Premium Filler
Definition:
Two-Part HS Premium Filler -LVM 013 171 A4-, dark gray
Two-Part HS Premium Filler -LGF 013 007 A4-, light gray
Two-Part HS Premium Filler -LGF 013 100 A4-, white
...
Exterior mirrors
Fig. 80 In the front doors: setting knob
for the mechanical exterior mirrors
Fig. 81 In the driver door: rotary knob
for the electric exterior mirrors
First read and observe the introductory information
and safety warnings
The exterior mirrors are adjusted by moving the setting knob or th ...
